Shipping Policy
Effective Date: 21 July 2025
At Thread and Bloom Knitting and Crochet Accessories, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below:
1. Shipping Methods
We offer delivery through the following courier services:
- Pudo
- Paxi
The shipping method is selected at checkout based on your preference or availability.
2. Processing Time
- Orders are processed and shipped within 3–4 business days from the date of order placement.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Out-of-Stock Items
- If an item is out of stock at the time of your order, we will notify you via email or phone.
- You may choose to:
- Wait for the item to be restocked,
- Replace it with a similar item, or
- Receive a refund for the unavailable item.
4. Shipping Fees
- Shipping fees are calculated at checkout based on the selected courier and delivery location.
- Any promotional or free shipping offers will be clearly indicated on the website.
5. Delivery Time
- Delivery times vary depending on the courier and destination.
- Once your order is shipped, you will receive a tracking number to monitor your delivery.
6. Delivery Issues
- We are not responsible for delays caused by the courier service.
- If your package is lost or damaged in transit, please contact us immediately so we can assist with a resolution.
7. Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 [email protected]
📞 0727792029
